Privacy Policy for Consult App

This Privacy Policy applies to the mobile application Consult App, developed to help users discover specialists, book appointments, communicate with professionals, and use related services. We respect your privacy and are committed to protecting your personal data.

1. Information We Collect

We may collect and process the following categories of data:

• Account Information:
  • Full name
  • Phone number
  • Email address
  • Encrypted password
• Authentication Data:
  • Google login information (email, name, UID)
  • Apple login information (email, name, UID)
• Profile & Usage Data:
  • Profile details (bio, specialization, experience if applicable)
  • Appointment history
  • Messages and communication data
• Appointment Data:
  • Selected specialists
  • Booking time and date
  • Status of appointments
• Technical Data:
  • Device type and OS version
  • IP address
  • App usage logs and crash reports

2. How We Use Your Data

• To create and manage your account
• To provide authentication and secure login
• To match users with specialists
• To manage appointments and scheduling
• To enable communication between users and specialists
• To improve app performance and user experience
• To ensure security and prevent fraud
• To comply with legal obligations

3. Third-Party Login Services

We allow login via Google and Apple. These providers may share limited profile data with us such as your name, email, and unique identifier. Their use of your data is governed by their own privacy policies.

4. Data Sharing

We do not sell your personal data. We may share data only with:

• Healthcare or service professionals (for appointment purposes)
• Cloud hosting providers
• Analytics providers
• Legal authorities when required by law

5. Data Storage and Security

Your data is stored securely on protected servers. We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse.

6. Children's Privacy

Consult App is not intended for children under the age of 13. We do not knowingly collect personal data from children. If such data is discovered, it will be deleted immediately.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available in the app or on this page.

Effective Date: May 22, 2026

8. Contact Us

If you have any questions about this Privacy Policy, contact us at:

smartdevkz@gmail.com

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